Giga Jobs

User Experience Design Specialist

Location: Remote

Application Deadline: 23 November 2021, 11:59PM EST

Link to Apply via UNICEF Portal


We are seeking a talented UX Design Specialist to join Giga, an initiative to connect every school in the world to the Internet and every young person to information, opportunity and choice. The UX Specialist will collaborate with an interdisciplinary team to develop, prototype and advise on new products and solutions that will help us achieve the every school, and every community, to the internet by 2030.

Your main responsibilities will be…

The team is looking for a UX Design Specialist with experience designing products across various devices and platforms for low-bandwidth or data-restricted environments. The UX Design Specialist will work with a range of data and blockchain related products. The candidate should exemplify a strong expertise in Agile/Lean practice and interaction design for websites, apps, data information systems, information architecture and systems mapping.

  • Work closely with the Giga tech team to continue a healthy, data-driven evolution and the global scale of current and future Giga products such as Project Connect and Blockchain.
  • Create and validate wireframes, low- and high-fidelity mockups that support the technical development of websites, applications, software, and dashboards while ensuring that branding and technical guidelines are upheld across these platforms.
  • Produce user personas, journey maps, scenarios, flows etc. to give shape to and communicate any preliminary idea.
  • Own user experience design lifecycle, from in-field prototype testing, MVP launch and ongoing, versioned iterations.
  • Coordinate the work of colleagues, vendors and/or external partners who will support or iterate on concepts already established by the Giga team, providing UX leadership, guidance and ensuring quality of their work.
To qualify for this position, you will have…
  • An advanced university degree (Master’s or higher) in interaction design, human-computer interaction, research and heuristics, information design and information architecture or other relevant field.
    *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
  • A minimum of 5 years of relevant professional experience in digital UX design experience
  • Strong understanding of design systems and front-end architecture for websites, mobile applications, data visualization and content management systems.
  • In-depth understanding of typography and fundamentals of graphic design like colour, form, composition etc.
  • Experience in creating interactive prototypes in tools like Sketch, Adobe CC, Invision, and Collaboration tools such as GitHub, Trello, Slack, Jira and Miro.
  • Knowledge of capabilities and limitations of Web-based technologies such as HTML, JavaScript, ML/AI.
  • Experience working in start-up environments towards scale, being an advocate for human-centered design in Agile/Lean practices and resource constrained teams
  • Knowledge of UI and brand design is an asset.
  • Curiosity and willingness to learn about emerging Open-source technologies and communities are an asset.
  • Developing country work experience and/or familiarity with emergency is considered an asset.
  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
Who will I be working with?

We are a fast-paced, multi-disciplinary team of software engineers, finance specialists, data scientists, policy experts, and much more. Our team is a distributed workforce and plans to remain distributed into the foreseeable future. And, we are growing fast. Our team has grown by over 400% in the last 6 months as we rapidly scale to meet our stated mission.

The UX Design Specialist will report to the Product Lead and work closely with internal (Project Connect, Blockchain) and external Partner-collaborator technical teams. You will collaborate to iteratively improve and grow user experiences across Giga as a platform.

Outside of the Giga team, this individual will be responsible for representing the voice of our users— such as schools, and country offices– conducting quantitative and qualitative research to help drive Giga’s future, human-centered product design and scope.

About Giga

Launched in 2019 as a joint-initiative between UNICEF and ITU, Giga has set the ambitious goal to connect every school in the world to the internet.  

Half of the world’s population has no regular access to the Internet. Millions of children leave school without any digital skills, making it much more difficult for them to thrive and contribute to local and global economies. This has created a digital divide between those who are connected and those who are not, a divide that has become even wider during the Covid-19 pandemic. UNICEF and ITU have therefore joined forces to create Giga, an initiative to connect every school in the world to the Internet and address this new form of inequality. 

Giga focuses on connecting schools so that children and young people have access to information, opportunity, and choice. It also uses schools as anchor points for their surrounding communities: if you connect the school, you can also connect local businesses and services. This creates opportunities for service providers to generate revenue from paying users, making connectivity more sustainable.A recent report by the Economist Intelligence Unit found that a 10% increase in school connectivity can increase effective years of schooling by 0.6% and increase GDP per capita by 1.1%.  

You cannot fix a problem unless you can see it, so the first step is to map schools and their connectivity levels. Giga uses machine learning to scan satellite images and identify schools. These are then marked by coloured dots on an open-source map: green where there is good connectivity (over 5mb/s); amber where it is limited; and red where there is no connectivity at all. The project has already mapped over 920,000 schools in 40 countries, including several which were previously unknown to governments. 

Connecting every school in the world could cost US$428 billion or more. Much of the funding already exists but it is not always well aligned. Giga therefore works with governments to unlock public funds for use in delivering connectivity and to attract private investors by reducing the risks in harder-to-reach areas. We are also proposing a $5 billion Bond to finance last-mile connectivity and catalyze large-scale investment. The bond would be backed by donor governments and private foundations, much like the one issued by Gavi / IFFiM to deliver vaccines around the world. 

Once school connectivity has been mapped and financing secured, Giga works with a range of partners to bring the Internet to schools. We support governments in designing competitive procurement processes. We are also developing real-time payment mechanisms, meaning that if a dot on the connectivity map is only green for three hours a day, the provider only gets paid for three hours of access. Giga is already connecting schools in 19 countries and is prototyping several test solutions, including in refugee camps and remote, mountainous regions.   

Just as building railroads allowed previously isolated towns to flourish, providing good quality Internet access will allow communities to participate in the digital economy for the first time. But Giga’s work in laying the tracks for connectivity is only one part of a wider effort to bridge the digital divide. UNICEF’s Reimagine Education initiative brings all of this work together and has set the goal of connecting every child and young person – some 3.5 billion – to world-class digital learning solutions by 2030. In addition to Giga, it includes components focusing on the affordability of data and content, access to devices, teacher certification and the engagement of young people. Along with ITU’s digital skills programme and other initiatives, Reimagine Education aims to ensure that, once connected, young people are empowered with the tools they need to shape their own futures.  

Our partners are a huge part of our work, supporting us with both financial resources and in-kind support. We currently have a portfolio of a small group of major financial partners, and a larger group of others who provide technical assistance on important projects, including data sharing, cost model development, and more.  

You can read more about Giga’s work at and by following us on twitter @Gigaconnect 



UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up. 

UNICEF has a 70-year history of innovating for children. We believe that new approaches, partnerships and technologies that support realizing children’s rights are critical to improving their lives. 


Payment details and further considerations

  • Consultants are paid monthly 
  • Consultants are responsible for their own health and travel insurance 
  • Consultant is eligible for standard budget allowances for all work-related travel