Giga Jobs

Giga Technical Writer

Location: Barcelona, Spain

Contract type: Consultancy

Duration: 12 months

Application deadline: 28 April 2024, at 11.55 pm CET

Link to apply via UNICEF Portal


As our Technical Writer, you will help us craft compelling narratives – marrying innovation and storytelling – to share with our audience progress, lessons learned and of Giga’s tech products, as we work to bridge the school connectivity gap. In this role, you’ll take the lead on Giga’s tech blog and create captivating audio-visual and written content that delves into why and how we champion mapping, open source, and blockchain, amongst other topics. You will also have the chance to shape how Giga communicates about its technology products in the Giga website and other communication channels, building a strong technology brand for Giga.

The Technical Writer will provide cross-cutting support to the Technology team, creating clear, concise technical and non-technical documentation, as well as helping refine our product pitches to end-users and the broader tech community to make them attractive, accessible and understandable.

Your responsibilities will be…
  • Create engaging written and audio-visual materials that effectively communicate the value of Giga’s technology for different outlets (including website, social media, presentation decks, podcasts, knowledge products, etc).
  • Take the lead in collecting and crafting narratives, pitches and supporting materials for our products, targeting both end-users and the tech community.
  • Produce high-quality technical documentation that clearly explains Giga’s products and technologies to technical and non-technical audience.
  • Develop and maintain Giga’s tech blog, ensuring it reflects Giga’s latest priorities, innovations and successes.
  • Contribute to shaping how Giga communicates about its technology work and how it positions itself as a technology brand.
  • Liaise with the Events Coordinator, CTO, Communications Lead, Design Lead and others to ensure alignment with Giga’s communications and marketing strategy.
  • Contributing raw and processed content to Giga’s Communications Hub and Content Library.

Please access the full Term of Reference (ToRs) and read a more detailed description of the assignment in this file in order to prepare your financial proposal and know more about the role: Technical Writer.pdf.

To qualify for this position, you will have…
  • A master’s degree in communications, Journalism, Social Sciences, management, or related degree is required. A first University Degree coupled with 2 years of relevant experience could be considered in lieu of an advanced degree.
  • At least five (5) years of relevant professional experience in technical writing, technical communications, product marketing and/or a similar field.
  • Excellent written communication skills and experience as a technical writer with a particular focus on ICT and innovation work.
  • An eye for capturing visual stories through photography and videography.
  • Superb attention to detail with the ability to recommend and/or implement process improvements.
  • Proven experience writing documents for a wide range of audiences.
  • Ability to visually communicate ideas through visuals, with proven experience in the design and layout of publications and materials.
  • Proficiency with Adobe Creative Suite Programs: Photoshop, InDesign, Premiere Pro.
  • Capacity to develop concise, accurate, and effective output documents as required.
  • Outstanding communication, teamwork, and interpersonal skills; team-first mentality
  • Experience of working with the UN, and with experience of or strong exposure to Country Offices is considered an asset.
  • Knowledge of social media channels (especially X, formerly Twitter) is required.
  • Proven capacity to work with collaborative teams across different locations and with different technical skills.
  • Fluency in English is required. Proficiency in an additional official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.
  • The consultant is expected to travel to Geneva one time (1 trip), for a stay of 4-5 nights.
  • The consultant is responsible for arranging his/her own travel, including visa and travel insurance.
Payment details and further considerations
  • Payment of professional fees will be based on the submission of agreed deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.
  • Consultant is responsible for his/her own health and travel insurance.
  • Consultant is responsible for arranging his/her own travel, including visa.
  • This consultancy is based in Geneva.
How to apply:
  • Interested applicants are required to submit a financial proposal with an all-inclusive fee. Please see the financial proposal template here: Consultancy Financial Offer template.docx
  • Financial proposal must include travel costs (economy class) and daily subsistence allowance, if travel is required as per TOR and any other estimated costs: visa, travel/health insurance
  • Applications without a financial proposal will not be considered.
About our team

We are a fast-paced, multi-disciplinary team of software engineers, finance specialists, data scientists, policy experts, and much more. Our team is a distributed workforce and plans to remain distributed into the foreseeable future. We are growing fast. Our team has grown by over 400% in the last 6 months as we rapidly scale to meet our stated mission.

About Giga

Giga is a joint initiative of UNICEF and ITU to connect every school in the world to the Internet by 2030. Working with corporate and non-profit partners, Giga maps schools’ Internet access in real time, creates models for innovative financing, and supports governments contracting for connectivity. It is part of ITU’s Partner2 Connect Coalition, UNICEF’s Reimagine Education initiative, and the UN Secretary General’s Common Agenda and Roadmap for Digital Cooperation 

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up. 

UNICEF has a 70-year history of innovating for children. We believe that new approaches, partnerships and technologies that support realizing children’s rights are critical to improving their lives. 

About ITU

The International Telecommunication Union (ITU) is the United Nations specialized agency for information and communication technologies (ICTs), driving innovation in ICTs together with 193 Member States and a membership of over 900 companies, universities, and international and regional organizations.