Guatemala

Irene Kaggwa is the Programme Manager at the International Telecommunications Union (ITU) for Giga, a joint ITU-UNICEF initiative that seeks to support governments to connect all schools to the Internet by 2030. Prior to that, she worked in different roles within Uganda Communications Commission – the regulator in the communications sector in Uganda, for a period of 25 years, including serving as the interim Executive Director from 2020 to 2023. Her experience spans policy development, research, strategy, communications/ICT regulation, radio spectrum management, cyber security and implementation of the various aspects of fostering ICT and ICT enabled socio-economic development. A registered engineer, Irene holds a Master of Science in Communications Systems and Signal Processing from the University of Bristol and a Master of Science in Economic Management and Policy (Business Economic Pathway) from the University of Strathclyde in the United Kingdom. She did a Bachelor in Electrical Engineering at Makerere University in Uganda. 

Alejandra Trossero, an Argentine national, is a psychologist with a Master of Science in Public Health Research from the London School of Hygiene and Tropical Medicine. She has more than 20 years of international experience in public health, adolescent development, HIV, and child rights. Throughout her career, she has led programs and teams in Latin America, Africa, and Asia, promoting public policies and comprehensive strategies in favor of children, equality, and health. Before her appointment in Guatemala, she served as UNICEF Representative in Cuba and previously as Regional Specialist on Adolescence and HIV for Latin America and the Caribbean, providing technical leadership to 24 country offices. She has also worked with the United Nations Development Programme (UNDP) and the International Planned Parenthood Federation (IPPF) in Asia and Africa, where she promoted the integration of health services and HIV prevention programs. Throughout her career, Alejandra has demonstrated a strong commitment to advancing the rights of children and adolescents, gender equality, and strengthening health and protection systems.

Advisor at Guatemala’s Superintendence of Telecommunications (SIT) and an Electronics Engineer with more than 30 years of experience in the telecommunications sector. His career spans programme management, mobile network operations, business development, and project leadership across Central America and the Caribbean. He spent more than 14 years at Ericsson, leading regional programmes and projects, and previously held senior positions at Nortel Networks, Telgua, and other telecommunications companies. His experience combines telecommunications, emerging technologies, project management, and strategy development across Latin American markets. 

Advisor at Guatemala’s Ministry of Education (MINEDUC), where he works within the Subdirectorate for Educational Innovation, Technological Research and Virtual Education. He has nearly 20 years of experience in information technology, software development, automation, and project management in the public sector. Previously, he served as IT Director and Administrative Director at the Municipality of Antigua Guatemala, and spent over 12 years leading software development, e-government, electronic signature, and digitalization projects at the General Property Registry. His career combines technology, innovation, and public-sector management. 

Director of Regulatory and Sustainability Affairs at Millicom (Tigo), where he coordinates regulatory policies across the company’s Latin American operations. He has more than 20 years of experience in public policy, corporate affairs, sustainability, and institutional relations. Previously, he spent seven years at Tigo Paraguay, leading corporate, legal and regulatory affairs, communications, ESG, and compliance. His career also includes a decade working on public policy within the United Nations, as well as experience in the private sector. He pursued graduate studies at Brandeis University’s Heller School for Social Policy and Management. 

CEO and founder of Wayfree, advancing connectivity and digital inclusion initiatives across Guatemala and Central America. He has extensive experience in developing and implementing telecommunications, smart city, IoT, and micromobility solutions across the region. Throughout his career, he has led the development of strategic partnerships and new initiatives and projects, from conception through implementation. His experience combines technological innovation, entrepreneurship, and business management. In 2022, he was appointed Honorary Consul of the Republic of Ecuador in Guatemala, further strengthening his involvement in international relations. 

Telecommunications Specialist in the Connectivity, Markets, and Finance Division of the Inter-American Development Bank (IDB). His work focuses on supporting the governments of Latin America and the Caribbean in developing their digital infrastructure agendas through technical assistance and loan operations. Previously, he worked as a strategy and operations consultant based in Madrid, where he had the opportunity to collaborate with major telecommunications companies in Europe and Latin America. Enrique holds a Master’s degree in Telecommunications Engineering from Universidad Autónoma de Madrid and a Master’s in Banking and Financial Markets from Universidad Carlos III de Madrid.